Frequently Asked Questions

Can a friend use my Membership card?
Membership cards are non-transferable. However, as a Member you will receive two one-time admission passes to share with friends and family.

Will I receive an invitation to every exhibition Opening?
As a Member of the Vancouver Art Gallery, you are invited to all Exhibition Openings. Invitations are no longer mailed because all you need to be admitted to any Opening is your valid Membership card!

In addition, each Membership allows for one guest to attend the Openings with the current Member(s). One guest is permitted per Membership, and will be admitted upon presentation of the Members?valid card.

Memberships are available for purchase throughout each Exhibition Opening.

Do I need to purchase tickets for feature exhibitions?
No. As a Member, you have unlimited free admission to all of our exhibitions, including feature exhibitions. Simply present your Membership card at the Membership Desk for entry to the Gallery.

How can I renew my membership?

  1. Online:
    You can renew online by clicking here.
    If you would like to renew online but are not yet registered with NetCommunity, or not logged in to NetCommunity, it will appear as though you are purchasing a new Membership. To create a NetCommunity user name and password, click here. Within 72 hours after registration, your account will be activated, allowing you to update your record, including address and name changes, and access a simplified renewal page.
  2. Phone:
    To speak with us directly phone 604.662.4711
  3. In Person:
    Available during regular Gallery hours, the Member and Donor Services staff, located in the Gallery’s main lobby, are always happy to greet you in person.

What if I lose my Membership card?
There is a $5 replacement fee for lost cards. Please stop by the Member and Donor Services desk in the Gallery lobby to request a new card.

I purchased a Household Membership. Does my child get a separate Membership card?
Children between 13 and 18 years old will receive a Membership card of their own if their name and birthdate are listed on the application. Children aged 4 and under are admitted free to the Gallery, so need not be included and children between 5 and 12 years old must be accompanied by and adult when visiting so will also not require a card.

If I purchase a Membership today, when will it expire?
Your Membership will expire one year from the last day of the calendar month in which it was purchased. (For example, if you purchase a Membership on October 8, 2012, it will expire on October 31, 2013.)

The exception to this is when you renew your Membership before it expires. When you renew your Membership early, your expiration date is extended by one full year. (For example, if your current Membership expires January 31, 2012, you can renew anytime before then and your new expiration date will be January 31, 2013.)

If you have additional membership questions, please email us at When contacting us by email, please allow 72 hours for a response.