Accessibility at the Gallery
The Vancouver Art Gallery commits to providing equitable access to everyone. We actively support accessibility, anti-racism, 2SLGBTQAI+ inclusion and encourage diversity in our staff, visitors, volunteers, and programming. We cultivate a safer space where all voices are heard, valued, and represented. The Gallery stands against hatred, discrimination, racism, homophobia, and transphobia.
Plan your visit and know what to expect with our Vancouver Art Gallery Visual Walkthrough, created in partnership with Canucks Autism Network.
Getting here and Parking
The Vancouver Art Gallery is located in downtown Vancouver at 750 Hornby Street.
Please note that there is no parking at the Gallery. There is a drop-off area located along Hornby street right outside the Gallery entrance and paid public parking lots around the Gallery if you plan to travel here by car.
The Vancouver Art Gallery is located in the heart of downtown, only a five minute walk from the following skytrain stations:
- Granville Station (Expo Line)
- Burrard Station (Expo Line)
- Vancouver City Centre Station (Canada Line)
There are also multiple bus routes that stop near the Gallery, which you find on the Translink website here.
Admissions
Caregivers of visitors with disabilities will be admitted for free. We accept Access2 Cards.
Wheelchairs
The Vancouver Art Gallery is wheelchair accessible. Street-level access is available through the Hornby and Robson Street entrances. Wheelchairs are available to visitors on a first-come, first-served basis, or can be reserved in advance by calling 604.662.4700.
If you require additional assistance, please let a Security Guard or volunteer in the lobby know when you arrive, and we will arrange an escort through the Annex elevator.
Questions? Please call 604.662.4700 or email customerservice@vanartgallery.bc.ca
Seating
There are benches in some galleries, and portable stools are available on the 1st Floor only, in the Forecourt South and beside the north passenger elevator.
Washrooms
Washrooms can be found in the Lobby and on the 1st, 2nd and 3rd Floors.
A gender-neutral accessible washroom is located in the Lobby and men’s and women’s accessible washrooms can be found on the 3rd Floor.
Baby-changing facilities are located in the washrooms in the Gallery Lobby.
Service Animals
A service animal may accompany visitors to all public areas of the Gallery.
Storage Lockers
The Gallery has installed self-serve storage lockers to replace our old Coat Check Desk. Lockers are free for Members and visitors with admission to store coats, backpacks and other large items that are not permitted inside the Gallery.
RESOURCES
The Vancouver Art Gallery is committed to enhancing the accessibility of our exhibitions through the following educational offerings and services.
VISUAL WALKTHROUGH
The Vancouver Art Gallery has developed autism resources in partnership with Canucks Autism Network. The Visual Walkthrough can be viewed online prior to arriving at the Gallery to prepare visitors with a step by step look at what to expect during their visit.
CANUCKS AUTISM NETWORK RESOURCE KITS
CAN Resource Kits are available to borrow at the Admissions Desk upon arrival. These kits include sensory items and visual communication tools to assist guests throughout their visit to the gallery.
To place a request, please reach out to Adult Public Program Coordinator Stephanie Bokenfohr through email sbokenfohr@vanartgallery.bc.ca or call (604) 662 4700 and mention the date and time of your upcoming visit so we can prepare a Resource Kit for you upon arrival. We ask that visitors provide notice at least 3 business days in advance so we can ensure the Resource Kits are ready for your visit!
EXHIBITION MATERIALS AND AUDIO DESCRIBED TOURS
Exhibition didactics and labels are available to access through your own device on our mobile guide.
The Gallery offers Audio Described Tours to make the exhibitions more accessible to non-visual learners, as well as to Blind and Partially Sighted guests.
We believe it is important to provide these acts of service and care to welcome all people, and, as such, this tour can be enjoyed as an accompaniment to anyone’s visit to the Gallery.
We invite your feedback! Please reach out to learn@vanartgallery.bc.ca with any comments.
Where to Eat
1931 Gallery Bistro is located on the 2nd Floor and is accessible by stairs from the Gallery Lobby. For wheelchair access and for those with mobility concerns, please ask staff at the Admissions Desk or Security staff in the lobby to guide you to the Annex Building Elevator. You will then need to disembark on the 2nd Floor and follow the signs to 1931 Gallery Bistro.